Optimizing revenue streams while ensuring each guest's needs are met is a common pain point for hotels today. The LasoExperience platform has consistently delivered outstanding results for hotels like yours, transforming the way they interact with guests and generating significant revenue increases.
Here's how we can make a difference for you:
Imagine increasing your event attendance by 10x. Yes, it’s possible. Hotels using LasoExperience are attracting significantly more attendees to their events and seeing higher on-site spending. With LasoXP you can send automated messages to all guests or a specific group (e.g. VIP guest) to get them excited and remind them to attend. From gentle reminders to enticing calls-to-action, boost event participation effortlessly.
We understand the importance of inspiring your guests to take action. With LasoExperience, 60% of viewers are inspired to act on call-to-actions. This means more guests engaging with your promotions and services, driving further revenue opportunities. Whether it's booking a spa treatment, reserving a table at your restaurant, or signing up for an activity, guests are not just visiting; they're interacting, exploring, and taking action, which leads to increased satisfaction and spend.
Room upgrades are a significant revenue booster, and our platform makes them both appealing and accessible. Currently, 20% of guests offered an upgrade through LasoExperience choose to take it. Our latest data shows this number climbing to an impressive 40%. Room upgrades are seamlessly integrated into the online check-in flow and are also available as push notifications or SMS to guests before their stay.
These impressive results are drawn from real customer insights. Hotels that have implemented LasoExperience are experiencing these benefits firsthand.
About LasoExperience: LasoExperience is a guest experience platform that helps hotels build meaningful relationships with guests. The platform fits in the guest journey right after booking, leading the guest through their stay from pre-stay communication, onboarding, mobile key, recommendations, offers, room upgrades, concierge service, follow-up and future bookings.